FREE: ATI's Exceptional Customer Service Checklist

As seen in ATI's June 2022 Motor Age article. See all of ATI's articles in Motor Age.

ATI's Exceptional Customer Service Checklist

Do you want to increase the average repair order for your shop? If the answer is yes, then ask yourself, “Am I really taking care of my customers?”

To ensure you’re taking care of your customers, access ATI’s Exceptional Customer Service Checklist which helps you own the customer sales process and identify areas for improvement for each customer you serve. 

Simply complete the form on this page and we'll immediately send you the tool. 


This article and Coach Brian Hunnicutt helped me realize we have plenty of opportunities on every vehicle we service. As the age and mileage of the vehicles on the road increase, so should our estimates and customer service skills. The exceptional customer service checklist is a game-changer for my shop.

Steve Conolly, Owner

Environmental Auto | Millersville, MD

Get the FREE Exceptional Customer Service Checklist

Existing ATI Members: Access this tool in Overdrive. Please do not complete this form.