FREE: ATI's 30-60-90-Day Follow-Up Process for Repair Estimates

As seen in ATI's April 2021 Motor Age article. See all of ATI's articles in Motor Age.

ATI's 30-60-90-Day Follow-Up Process

What is happening to your customer estimates? If you don’t know, they’re probably in a trash can, on the floor of a car, or stuffed in a glove box — which means you’re missing out on a fortune.

Great customer follow-up on estimates will increase your shop’s sales and customer loyalty. For it to be effective, your sales team must do it every workday, and with every customer. To put this process in place at your shop, get a copy of ATI’s 30-60-90 Day Follow-up Process and tracking spreadsheet today!

Complete and submit the form and we'll immediately give you access to the tool!


I knew that following up with my customers had to be a priority. Using ATI’s 30-60-90-Day Follow-Up Process and tracking spreadsheet helps us keep our customers front and center until the deal is done. It's a great process for service advisors to increase their sales when customers say "NO" and grow the business.”

Wade Rodgers

Advantage A/C Muffler & Brakes | Spartanburg, SC

Download the FREE Process and Tracking Sheet

Existing ATI Members: access this tool in Overdrive. You do not need to complete this form.