FREE: ATI's Sales Management Checklist
As seen in Chris Frederick's September 2020 Motor Age article. See all of ATI's articles in Motor Age.
In the article, Four Steps to Improving Your Shop’s Front Desk Service, Mike Haley shares four steps that can make significant changes in the performance of your service desk. One of those steps is to observe and track progress so that you can adjust operations and processes, as necessary. To do this, he recommends using ATI's Sales Management Checklist.
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“This article really got me to think about how it’s just as much about the preparation as it is about the actual execution. Also, how can I expect great performance from my employees if I don’t give them the tools and training they need. I am also putting ATI’s Sales Management Checklist to good use and I’m seeing the improvements almost immediately.” Mike Zalis Green Village Garage | Green Village, NJ |