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FREE: ATI's 7 Secrets to Becoming a Master Listener Offer

As seen in Chris Frederick's May 2018 Motor Age article. See all of ATI's Motor Age articles.

ATI's 7 Secrets to Becoming a Master Listener

We think we listen to people all day, but — do we really hear them? Customers, staff members, and even our family talk to us every day. How many times have you had a “misunderstanding” with someone, that started with a lack of truly listening to what they said? It happens all the time in any business.

If you want to improve your relationship with your customers, if you want employees that love you and want to stay with you forever, then complete and submit the form and we'll immediately give you access to The Seven Secrets to Becoming a Master Listener.

Sign up now to receive this offer.

We thought we were listening to our people, employees and customers. After going through The Seven Secrets to Becoming a Master Listener we were able to really zero in on what people wanted. Too many times we jumped to conclusions when talking to customers and missed some really key things. It has helped us to become better with our staff. We have used it to increase our sales and customer satisfaction. It has helped us almost eliminate the confusion of what someone said and what we thought they said. I would recommend it to any shop owner that wants to grow their business.

Shelle and Mike Bennett, Mike’s KARS, Gettysburg, PA


About ATI

Over the past 30 years, Automotive Training Institute's 108 associates have trained and coached more than 25,000 automotive repair shop owners across North America to become absentee owners and drive profits and dreams home to their families.

Chris "Chubby" Frederick, ATI Founder and CEO


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Our One-Day Workshops will ignite your passion again, re-energize your business and increase your profits by 3-8% or your money back.

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