Episode 60

Thursday, March 21, 2013


In this episode of Chubby's LIVE ATI-TV: Avoiding The Dangers Of A High Average Repair Order - George Zeeks and Bryan Stasch explain that a high ARO may actually indicate a problem with the way service is being sold, and why that may be bad for both the customers and the shop.

Previous Episodes

Premiere: Premiere: 30 years of ATI history.
Episode 1: What customers really want.
Episode 2: What I learned from "Sarge."
Episode 3: Dealing with hostage situations.
Episode 4: Stop letting the past control your future.
Episode 5: How would Brett Farve run your shop?
Episode 6: Achieve more success by doing less!
Episode 7: The power of lists.
Episode 8: How to avoid blowing up your business.
Episode 9: The downside of making more money.
Episode 10: Competition isn't the reason!
Episode 11: Adjusting your tactics.
Episode 12: Are bad habits holding you back?
Episode 13: Fight back against your greatest critic.
Episode 14: Make more money.
Episode 15: Consistent income and profits.
Episode 16: Stabilize your car count.
Episode 17: Run smoother, reduce stress.
Episode 18: Enjoy more free time.
Episode 19: Make it fun like it used to be.
Episode 20: How to find good technicians.
Episode 21: Find a good service manager.
Episode 22: Setting your shop's labor rate.
Episode 23: Markup vs margin.
Episode 24: Profits and fun - the single secret.
Episode 25: On Vacation (Reputation Tips)
Episode 26: On Vacation (Texting Tips)
Episode 27: Turning your dream into your reality.
Episode 28: Trouble codes for your business.
Episode 29: Increasing your cash flow.
Episode 30: Creating your winning profit model.
Episode 31: Cash flow & your gross margin.
Episode 32: Could a little help help you?
Episode 33: Advanced diagnostics with KPIs.


  Episode 34: Effective Discipline.
Episode 35: A Consistent Buying Experience.
Episode 36: Gaining Control Over the Phone.
Episode 37: Maximizing Productivity.
Episode 38: Great Customer Service.
Episode 39: Productivity Robbers.
Episode 40: How to Give Praise.
Episode 41: Effective Employees.
Episode 42: Better Than You Found Them?
Episode 43: Effective Marketing.
Episode 44: Overcoming Price Objections.
Episode 45: Five Ways to Beat Your Competition.
Episode 46: 3 Keys to Success.
Episode 47: You Need A Marketing Plan.
Episode 48: Why Training Alone Doesn’t Work.
Episode 49: Protecting Your Family.
Episode 50: Quality Is Job One.
Episode 51: Share Your Vision And Goals.
Episode 52: Get Freedom, Time, & Make Money.
Episode 53: One-On-Ones.
Episode 54: Turn Your Dreams Into Your Reality.
Episode 55: Marketing On The Internet.
Episode 56: When You Can’t Find An A-Level Tech.
Episode 57: Preparing For ‘What-If’.
Episode 58: Create Effective Employees Part 1.
Episode 59: Create Effective Employees Part 2.

 

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